[NelsonNathaniel]

Hi! I signed up for LUMI not long ago, but now I’m thinking about getting my money back. I’m not sure how formal the request should be or what exactly they expect me to include. Should I just explain briefly or attach some proof too?

[King Xun]

Hi! I went through this with LUMI myself, and it was easier than I expected. I first checked their refund policy to make sure I qualified, then emailed support with all the details: subscription type, purchase date, and a clear reason. I also attached a couple of screenshots just to be safe. With lumi refund, it went smoothly, and they processed it after a short wait. Just follow their steps carefully and be patient.